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Installation

Initial setup​

When you turn on your screen for the first time you must complete a setup guide. It varies slightly between models so the below steps and their order may not be exact. In general you can skip all steps except Date, Time and Network settings.

  1. Select language and then Start
  2. Clone media files into internal: Select Skip
  3. Signage Display Settings: Select Skip
  4. Security Setting: Enable Unknown Sources installation if the option exists, then click Next
  5. Network Setting: Select and configure Ethernet and/or Wi-Fi as appropriate. Enable Ethernet if necessary. Proceed with Next
  6. Setup Complete: Select Finish

Portrait orientation​

  1. Click HOME on the remote.
  2. Select CONFIGURATION 2 and then ROTATION in the onscreen menu.
  3. Set OSD ROTATION to PORTRAIT and IMAGE ROTATION: ALL to On.

To access the Android launcher/user interface:​

D-Line/P-Line/Q-line
Using the remote control, press HOME so that the menu shows, followed by 1 8 8 8.

10BDLxxxxT (10”)
Hold the physical rounded button on the back of the display and press two times on the physical volume down button also on the back of the display. You will be asked for a passcode, the standard one is 1234.

Security settings​

When not installing from Google Play you may need to adjust security settings to allow installation from other sources.

  1. Open Settings and find the Security settings
  2. Find and enable the setting to allow installing apps from unknown sources

Installation​

  1. Important! Make sure to set correct date and time in the screen.
  2. Download the Smartsign Android Player
  3. Place the APK file on a USB Flash drive
  4. Plug the USB Flash drive into the screen
  5. Open “Storage” or “File Manager” and browse to the connected drive. It’s either shown with the name of the usb key or located using the path path /mnt/usb_storage
  6. Select the downloaded APK file
  7. Choose to install the application (please see security settings above if it refuses)
  8. Once complete, select Open
  9. Approve any requested permissions
  10. Config should now launch automatically
  11. Select Server Address and input your server, then click OK (hostname only)
    • EU Cloud service: eu.smartsigncloud.com
    • AU Cloud service: au.smartsigncloud.com
    • On-premises: Use the hostname or IP that your server is configured with
  12. Adjust other settings to your liking
  13. Exit
  14. Smartsign Player will launch automatically and connect to the configured server

Hide menu bar (10BDLxxxxT)​

To hide the system navigation bar, go to Settings -> System Tools -> Navigation Bar and set it to Disabled.